Frequently Asked Questions

Can I sell the smart devices I build using your schematics?

No. Our license is strictly for personal, non-commercial use. You are free to build an unlimited number of devices for your own personal use, but you are not permitted to sell them or use them as part of a business. If you're interested in commercial use, for example, selling devices, offering paid installation services, or deploying them in a commercial setting, a separate commercial license is available. Please contact us at license@clevr.house to discuss the options.

Can I share the digital files I purchased with a friend?

No. Our license prohibits redistribution of our digital files, whether original or modified, free of charge or for a fee, publicly or privately. Each user must purchase their own copy from our website. You are, however, encouraged to share photos, videos, and written descriptions of your completed projects, provided you credit Clevr House and include a link to https://clevrhouse.com.

I modified one of your PCB designs to fit a different component. Can I post my modified version online?

No. You are welcome to modify our files privately for use on your own devices, but you may not publish, distribute, share, or upload modified design files in any form, whether publicly or privately. If you'd like to show off what you built, photos and videos of your finished project are very welcome. Modified design files are not.

What happens if I build a device using your schematic and it damages my property?

Our digital products are provided "as-is" and "as-available," without warranties of any kind. By using our files, you accept the inherent risks of working with electronics and take responsibility for safe assembly, installation, and compliance with local electrical and building codes.

To the maximum extent permitted by law, Clevr House's liability is limited as set out in Section 13 of our License Agreement. However, nothing in our terms excludes or limits our liability for death or personal injury caused by our negligence, for gross negligence or willful misconduct, for fraud, or for anything else that cannot be excluded under Romanian or EU consumer law, including liability under the Product Liability Directive. For full details, please see Sections 10 and 13 of the License Agreement.

I'm a professional installer. Can I use your designs to build a system for a client?

Not under the standard license. Using our designs in paid client work, including installation, configuration, or consulting services, is considered a commercial purpose. If you'd like to use our designs commercially, please contact us at license@clevr.house to discuss a commercial license.

My Clevr House PCB stopped working. Am I covered by a warranty?

If you purchased a physical product as a consumer in the EU, your purchase is covered by the mandatory 2-year legal guarantee under EU and Romanian law, which covers defects in materials or workmanship present at the time of delivery.

To make a claim, email warranty@clevr.house within the guarantee period with your order number, a description of the defect, and photos or a short video showing the fault, plus test measurements where relevant. We typically respond within 7 business days. If your claim is accepted, we'll ship a replacement free of charge, and you don't need to return the defective unit. We may ask you to mark the defective PCB, for example with a permanent marker line, and send a photo, so it's clearly retired from use.

The guarantee does not cover damage caused by improper assembly, soldering, or wiring, incorrect voltage or reversed polarity, modifications, environmental conditions outside the published specifications, or normal wear and tear. See Section 9 of the License Agreement for the full terms.

Can I cancel my order and get a refund?

Physical products: As an EU consumer, you have the right to withdraw from a purchase of physical goods within 14 days of receiving them, without giving any reason. To exercise this right, send a clear statement to office@clevr.house. The standard EU model withdrawal form is available on request.

Digital products: The 14-day withdrawal right does not apply to digital downloads once you've accessed or downloaded the files. By placing an order for digital goods and accessing the files, you give your express consent to immediate performance and acknowledge the loss of the withdrawal right. This is permitted under EU consumer law and is standard practice for digital downloads.

Can I use your files to train an AI or machine learning model?

No. Our license expressly prohibits the use of our files, designs, images, or documentation to train, fine-tune, or develop machine learning or artificial intelligence models. See Section 5 of the License Agreement.

How old do I need to be to purchase from Clevr House?

You must be at least 16 years old to purchase from us. Our products include electronics and, in some cases, components intended for use with mains voltage. Customers under 18 should have parental supervision when assembling kits or installing devices that involve mains voltage.